Pricing that's simple and transparent
Every plan includes a monthly message allowance. Go over? Pro and Premium keep running at just $0.001/message.
- 1 chatbot
- 150 messages / month
- Chatbot pauses at limit
- 5 FAQ entries
- File & document training
- Embeddable widget
- WhatsApp & Telegram integration
- Basic analytics
- Monitor live chats
- Custom widget colours
- Join & reply in live chats
- Send images & audio
- Remove mchatly branding
Pro
For growing teams that need more capacity.
Get started- 2 chatbots
- 2,500 messages / month
- $0.001/msg after limit
- 500 FAQ entries
- File & document training
- Embeddable widget
- WhatsApp & Telegram integration
- Advanced analytics
- Monitor live chats
- Custom widget colours
- Join & reply in live chats
- Send images & audio
- Remove mchatly branding
Premium
Maximum capacity for high-volume businesses.
Get Premium- 3 chatbots
- 7,500 messages / month
- $0.001/msg after limit
- 1,000 FAQ entries
- File & document training
- Embeddable widget
- WhatsApp & Telegram integration
- Advanced analytics + exports
- Monitor live chats
- Custom widget colours
- Join & reply in live chats
- Send images & audio
- Remove mchatly branding
All prices in USD. Billed monthly. Start for free — no card required.
How overage works
No surprises. Your chatbot keeps running — you just pay for extra messages at a flat rate.
Free plan pauses
Hit 150 messages and your chatbot pauses until next month. Upgrade to keep it running.
Pro & Premium continue
Past your included messages, you're charged $0.001 per message. Your bot never goes offline.
Predictable costs
We notify you when you're approaching your limit. No bill shock — you always know what you're paying.
Compare plans
| Feature | Free | Pro | Premium |
|---|---|---|---|
| Chatbots | 1 | 2 | 3 |
| Messages / month | 150 | 2,500 | 7,500 |
| Overage billing | $0.001/msg | $0.001/msg | |
| Document training | |||
| Document storage | 5 MB | 100 MB | Unlimited |
| FAQ entries | 5 | 500 | 1,000 |
| Embed widget | |||
| WhatsApp & Telegram | |||
| 50+ languages | |||
| Analytics | Basic | Advanced | Advanced + export |
| Monitor live chats | |||
| Join & reply in chat | |||
| Send images & audio | |||
| Custom colours | |||
| Remove branding | |||
| Priority support | Dedicated |
Frequently asked questions
Each visitor message sent to your chatbot counts as one. Bot replies are free — you only pay for incoming messages.
Your chatbot pauses for the rest of the month. Upgrade to Pro or Premium to keep it running with overage billing.
Pro and Premium plans continue past their included message limit at $0.001 per message. You're billed for overage at the end of the month.
No. The free plan requires no payment information. A card is only needed when you choose to upgrade.
Yes — every plan can connect a WhatsApp Business number (via the Meta Cloud API) and a Telegram bot. The same chatbot and knowledge base answer on all channels, and every conversation shows up in your dashboard.
Yes. Monthly billing, cancel whenever. Your plan stays active until the end of the paid period.
You'll be billed for the overage at $0.001/message. We'll send you an alert when you're running high so there are no surprises.